If you can’t find the answer here, please contact us.

Arriving Early

  • See “Check-in Time” below.

Babies

  • We do not charge for babies that share rooms with adults.
  • If you need a baby cot, we have a travel cot you can use.
  • Please let us know in advance if you need the travel cot.

Best Price

  • Many booking sites claim to have the best prices for our hotel. Not true.
  • We are the only one that can give you the truely best prices.
  • All our rom prices are per room, per night.
  • Book directly with us for best prices.
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Breakfast

  • Please see “Eat Here” for full details.

Cancellations

  • If you are prevented from coming please let us know as soon as you can.
  • There are no cancellation costs when you book directly with.

Check-in Time

  • You can check-in from 2 pm.
  • If you arrive early and the room is cleaned and ready, then you can check-in early.
  • If you arrive early and the room is not ready, then you can leave your luggage here and go sightseeing, or enjoy a free cup of coffee or tea in our dining room while you wait for the room to be ready.

Check-out Time

  • Check-out time for all rooms is 11 am.
  • After you check-out you can leave your luggage here and go sightseeing.

Children

  • We do everything we can to keep our prices as low as possible.
  • As such there is nothing we can deduct if a child occupies a bed alone.

Deposit

  • For direct bookings, we do not require a deposit when you book.
  • Please let us know as early as possible if you have to cancel.

Electrical Equipment

  • Voltage: 220 Volts.
  • Socket Type: 2-pin Europlug.

Handicap Facilities

  • We do not regard our building as wheelchair-friendly.
  • Our building is well maintained, but predates the latest building codes.

Internet Access

  • Wireless Internet access (WiFi) is available in all rooms free-of-charge.
  • Ask at reception for the access code when you check-in.
  • We also have a dedicated PC in reception with Internet access that is free for guests to use.

Late Arrival

  • If you expect to arrive after 6 pm please let us know in advance.
  • We reserve the right to sell your room to someone else if we do not hear from you.
  • Arrivals after 10 pm: If you expect to arrive after 10 pm, when Reception is closed, and you let us know, in advance, exactly when you will arrive, we can arrange to have a staff member here to greet you when you arrive.

Location

  • We are located in the center of Stavanger, in a quiet, residential area.
  • We are just a few minutes walk from just about everything, including the ferry to Preikestolen.
  • For more information, see “Location“.

Long-term Residents

  • Long-term residents may qualify for an extra discount.
  • Any long-term discount must be agreed by us before your arrival.

Money Exchange

  • We are unable to exchange foreign money.
  • Please use a downtown Money Exchange Service or an ATM for cash.

Parking

  • We have plenty of parking space.
  • Please do not park in the street.

Payment

  • We accept VISA and MasterCard – or cash in Norwegian Kroner.
  • Please pay on arrival, when you check-in – it helps keep costs down and makes check-out easier and faster for you.
  • If you have any extras when you are here, you can pay for them there and then. We cannot charge things to the rooms.
  • If you want us to send an invoice for post-payment this must be agreed with us in advance,  with a suitable guarantee.

PC & Printer

  • We have a dedicated guest PC with Internet access in the Reception Area.
  • It is available free-of-charge for guests to use.

Pets

  • Dogs are allowed (max 1 per room).
  • A surcharge applies: NOK 100,- per animal, per night payable on arrival.

Pre-payment

  • For direct bookings, we do not require a pre-payment when you book.
  • Please let us know as early as possible if you have to cancel.

Reception Opening Times

  • Reception is open from 6 am to 10 pm.
  • Arrivals after 10 pm: See “Late Arrivals” above.

Room Service

  • We offer good value and the lowest prices.
  • We are not able to offer Room Service, but we do offer a lot in our Dining Room.
  • Please see “Eat Here” for full details.

Taxi

  • Stavanger Taxi: Phone 51 90 90 90
  • Norgestaxi Stavanger: Phone 910 08 000

WiFi

  • See “Internet Access” above.